Bigcommerce SubscriptionFlow App

After installing the SubscriptionFlow App from the BigCommerce App Marketplace, open it from your BigCommerce control panel sidebar under Apps → SubscriptionFlow App, then follow the steps below.

Step 1 -Complete the Onboarding Form

The first time you open the app, you'll be redirected to the Onboarding page. Completing this one-time form creates your SubscriptionFlow workspace automatically.

1.1 Fill in the Onboarding Form

The onboarding form collects the following information:

• Company Name: Your business name. This is used to generate your workspace domain (e.g., "mycompany" becomes "mycompany.subscriptionflow.com").
• Full Name: Your personal name for the account.
• Email: Your email address for notifications and account access.
• Password: Your account password (must be at least 8 characters).
• Currency: Your primary business currency.
• Country: Your business country location.

Figure 1: Onboarding form showing all required fields for account setup

1.2 Submit — Your Workspace Is Created

After filling in all required fields, click Submit. The system will:

• Validate your information
• Create your workspace account
• Generate your workspace domain
• Provision your subscription management environment

You'll then see a success screen with your unique workspace link. Once ready, copy your workspace URL and continue to the dashboard.

Figure 2: Success screen showing your workspace link after the workspace is created

Step 2 -Add Product Subscription Options

Now turn your products into subscription products by adding a subscription option (a plan) to them from inside the app.

1. In the app, open the Products with Subscriptions tab.
2. Click Add Product and search for / select the BigCommerce product you want to sell on subscription.
3. Choose a Discount Type — Percentage off or Amount off.
4. Add one or more delivery frequencies (for example, every 1 month or every 3 months) and set the discount for each.
5. For a variable product (one with variants), each variant is priced from its own price. You can also untick any variant to leave it as a one-time-only product (no subscription for that variant).
6. Click Save. The app creates the matching plans in SubscriptionFlow and adds the subscription purchase option to the product.

Figure 3: Configuring a subscription option (discount type, frequencies, and variants) inside the app

Step 3 -The Subscription Widget on Product Pages

The SubscriptionFlow Widget displays subscription options directly on your product pages, so customers can choose a subscription plan and delivery frequency while viewing a product.

3.1 Verify the Widget

1. Open the storefront page of a product.
2. You should see a Purchase Option block with a Subscribe & Save choice and the delivery frequencies you set up.
3. Select a frequency and add the product to the cart — the discounted subscription price is applied automatically.

Figure 4: The SubscriptionFlow Widget showing Subscribe & Save options on a product page

Step 4 -The Customer Portal (Manage Subscriptions)

The SubscriptionFlow customer portal lets your customers manage their subscriptions — pause, cancel, update, and view invoices — directly from your storefront after they sign in.

4.1 Add a Link So Customers Can Find It (Optional)

The page works out of the box; you may want to make it easy to reach by adding a link to it in your storefront navigation.

1. In your BigCommerce control panel, go to Storefront → Web Pages to confirm the Manage Subscriptions page exists.
2. Add a menu/footer link pointing to /manage-subscriptions so signed-in customers can open the portal easily.

Figure 5: The Manage Subscriptions page where customers manage their subscriptions

Support

If you need help at any step, email onboarding@subscriptionflow.com or reach out to the SubscriptionFlow App support team from your account dashboard.

BigCommerceSubscriptionsSubscriptionFlowQuick Start

End of document.

Back to top