Before you can offer paid trials that renew to paid plans, enable Renew to Different Plan functionality from the Administration Settings using this guide.
- Go to Administration Settings from your dashboard.
- Click ‘Preferences’ under Customization.
- With Preferences, click on the ‘Subscriptions’ tab.
- Scroll down to Renew Subscription To Different Plan, and select ‘Yes' from the dropdown menu to activate the renew to different plan functionality.
- Scroll down and click ‘Save Changes’. A green pop-up notification at the top right corner of the screen will indicate that the changes have been successfully saved.
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