SubscriptionFlow App Installation Guide

Contents

• Before You Start
• Step 1 — Install the App
• Step 2 — Approve the Permissions
• Step 3 — What the App Sets Up for You
• Step 4 — Check the Installation
• Step 5 — Next: Set Up Your Subscriptions

This guide shows how to install the SubscriptionFlow App on your BigCommerce store, what the app sets up for you, and how to check that everything is in place. Installing takes about 5 minutes.

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Before You Start

You need:

• A BigCommerce store, and to be its store owner (or a user allowed to install apps).

You don't need a SubscriptionFlow account yet — the app creates your workspace during onboarding. If you already have one, you can connect it instead.

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Step 1 -Install the App

1. Go to the BigCommerce App Marketplace.
2. Search for SubscriptionFlow.
3. Open the SubscriptionFlow App listing.
4. Click Get this app, log in to your store if asked, then click Install.

Figure 1: Searching for SubscriptionFlow in the BigCommerce App Marketplace

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Step 2 -Approve the Permissions

BigCommerce shows what the app needs access to. Review the list and click Confirm. Here is what each permission is used for:

Permission	Why the app needs it
Products	Adds the Subscribe & Save choice to the products you pick, and saves their subscription settings.
Content	Adds the subscription widget and the customer portal to your storefront, and creates the Manage Subscriptions page.
Orders	Turns new subscription orders into subscriptions, and creates an order for every renewal.
Order Transactions	Reads the checkout payment, so renewals can be charged to the card the customer paid with.
Information & Settings	Reads your store's basic details, such as its currency.
Channel Settings	Saves your widget settings (heading, layout, colour) for your storefront.
Storefront API Tokens	Lets the widget read each product's subscription options on your storefront.

Figure 2: Approving the app's permissions

BigCommerce finishes the installation and opens the app. The first time, it takes you to the Onboarding page.

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Step 3 -What the App Sets Up for You

During installation the app adds these automatically — there is nothing to do:

What	Where to find it	What it does
SubscriptionFlow Widget	Storefront → Script Manager	Shows Subscribe & Save on the product pages you add subscriptions to.
SubscriptionFlow Portal	Storefront → Script Manager	Shows the customer portal on the Manage Subscriptions page.
Manage Subscriptions page	Storefront → Web Pages (/manage-subscriptions)	Where signed-in customers pause, cancel and update their subscriptions.
Order and product notifications	Runs in the background	Sends new subscription orders to SubscriptionFlow, and updates the plans when you change a product's price.

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Step 4 -Check the Installation

1. Apps → My Apps: the SubscriptionFlow App is listed as installed.
2. Storefront → Script Manager: SubscriptionFlow Widget and SubscriptionFlow Portal are listed.
3. Storefront → Web Pages: the Manage Subscriptions page is listed.
4. Open the app (Apps → SubscriptionFlow App): you see the Onboarding page.

Figure 3: The app's scripts in Storefront → Script Manager

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Step 5 -Next: Set Up Your Subscriptions

The app is installed. Now follow the user guide to:

1. Complete the onboarding form (creates your SubscriptionFlow workspace).
2. Add subscription options to your products.
3. Check the widget on a product page.
4. Link the customer portal from your storefront menu.
5. Give our team collaborator access, so we can help you.

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Support

If you need help at any step, email onboarding@subscriptionflow.com or reach out to the SubscriptionFlow App support team from your account dashboard.

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BigCommerceSubscriptionsSubscriptionFlowInstallation

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