Void an Invoice

This guide walks you through writing off (voiding) an invoice.

1. Open the customer whose invoice you want to void.

2. Scroll down, click More on the related-list tabs and choose Invoices. Click a due invoice.

3. On the invoice, click Actions, then Void Invoice.

4. When you void an invoice, a credit note is created and adjusted against it for the amount due. Set the Credit Date, add a short Description, and click Submit.

5. The invoice is now void.