Track Invoice Payments

1. To track payments, click on Invoices, then click on ‘More’ and ‘Edit Columns’.

2. Search for ‘Status Reason’ in the unselected list and shift it to the selected list. Then click ‘Save’.

3. A new column showing the reason for the status of the invoice will show up so you can track invoice payments easily. 

4. You can also filter the invoices to view only the unpaid ones if necessary.

5. This way you can tell at a glance about the status and the reason for the status of the invoice.

6. To drill down on the reason behind payment failure, expand the invoice and scroll down to transactions. Click on ‘Edit Columns’.

7. Search for ‘Declined Reason’ in the unselected list and shift it to the selected list. Then click ‘Save’. 

8. This will show you exactly why the transaction failed including reasons such as insufficient funds, customer roll back, no such payment method etc.