Churned Subscriptions Report

Subscription churn is the number of subscribers/customers that stop paying for your product/service in a given period of time. Churn can be seen from different angles, and businesses can have their own way of calculating it based on what is relevant to their organization.

Following is the method by which you can view churned subscriptions on your SubscriptionFlow account:

1. Login to SubscriptionFlow to access your admin dashboard. Then click on 'Reports' in the left-hand side panel.

2. Next, you will be redirected to the Reports Page.

3. Next, click on ‘Churned Subscriptions’ under the ‘Subscriptions’ category. 

4. Next, you will be redirected to the ‘Churned Subscriptions’ page. 

5. Here, you can hover over the graph to view additional details for each date.

6. Next, scroll down to view the details of the customers.

7.  You can also download the customer data by clicking on ‘CSV’.

8. Once downloaded, you can open the CSV file to view the customer. 

And that is how to retrieve your churned subscriptions report.