Subscription Metrics

Subscription Metrics provide a summarized view of how your products and plans are performing in terms of active subscriptions. This report breaks down the total number of subscriptions for each specific plan within a product, giving you a clear understanding of customer adoption patterns across your offerings.

This data is essential for product strategy, pricing, and customer behavior analysis. By reviewing how many subscriptions are associated with each plan and product, you can identify high performing offerings and areas that may require adjustment or promotional focus.

For example:

If your product "Premium CRM Suite" has three different plans—Basic, Pro, and Enterprise the Subscription Metrics report will show how many active subscriptions exist for each of those plans individually:

• Premium CRM Suite → Basic Plan → 120 subscriptions
  
   
• Premium CRM Suite → Pro Plan → 85 subscriptions
  
   
• Premium CRM Suite → Enterprise Plan → 45 subscriptions
  
   

To view your Subcription Metrics report in your subscription flow account, follow these steps: 

1. Login to SubscriptionFlow to access your admin dashboard. Then click on 'Reports' in the left-hand side panel.

    

2. You will be redirected to the Reports Page.

    

3. Next, click on ‘Subscription Metrics’ under the ‘Subscriptions’ category.

4. This will redirect you to the Subscription Metrics Report page. 

5. You will see a tabular view displaying columns such as Product Name, Plan Name, and Total Subscription Count. Review the data to assess how each plan under a product is performing based on active subscription count.

6. To export the data, click on ‘Export’ at the top right corner of the page.

7. After clicking ‘Export’, a green notification will appear to confirm the export is in progress.

8. Click on the gear icon (‘Administration Settings’) at the top right of the screen.

    

   
   

    

9. In the ‘Administration Settings’, click on ‘Export’ under the ‘Data Administration’ section.

10. This will take you to the Exports page. Locate the export file and click on ‘Download’.