Subscription Summary Report

Inside the 'Reports' module you can access & export some readymade reports, as well as custom reports, to gauge your business performance. One such report is the 'Subscription Summary Report'. 

What is the Subscription Summary Report?

Inside SubscriptionFlow the Subscription Summary report shows all subscription events for each calendar date, including activations, cancellations and paused subscriptions. It also contains information on the customers that corresponds to each of these events. 

Stepwise Guide to Access the Subscription Summary Report

1. Login to SubscriptionFlow to access your admin dashboard. Then click on 'Reports' in the left-hand side panel.

2. You will be redirected to the Reports Page.

3. Click on ‘Subscription Summary’ under the ‘Subscriptions’ category.

4. This will redirect you to the ‘Subscription Summary’ page. 

5. Here, you can hover over the graph to view additional details for each date.

6. Scroll down to view a detailed Subscription Summary report, including the total number of activations and cancellations by customers.

7. Next, scroll down to view the details of the customers tied to those subscription events.

8. You can also download the customer data by clicking on ‘CSV’.

9. After clicking 'Export,' a green notification in the top right corner will indicate that the export file is being ready to download.

10. Click on the gear icon (‘Administration Settings’) on the top right-hand corner of your dashboard. 

11. Inside the ‘Administration Settings’, click on ‘Export’ under ‘Data Administration’.

12. In the ‘Exports’ page, locate the file and click on ‘Download’.

That is how you access your subscription summary report inside SubscriptionFlow.